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Nov 8, 2022

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.


The RIMS ERM Conference 2022 is quickly approaching with just a few more days to go! Justin Smulison is joined once again by another fantastic speaker at the upcoming conference; SVP and Head of Enterprise Risk Management at Franklin Templeton, Suzanne Christensen! Previously, Suzanne was the CFO for Invesco Ltd. Suzanne has also co-authored the RIMS Professional Report, “Navigating the Complexities of Emerging Risks,” and will be co-presenting the session titled, “Delivering Risk Information (And Metrics) That Matter,” at the RIMS ERM Conference.


With Suzanne’s finger on the pulse of all things ERM, she shares why firms should only have one ERM framework, her favorite ERM framework, her thoughts on ERM and ESG becoming more mainstream, and more! She also gives a preview of her RIMS Professional Report as well as her upcoming RIMS ERM Conference session that you won’t want to miss.


Remember, you still have time to register for the upcoming event held November 11‒12th in Indianapolis, IN! Grab your ticket now!


Key Takeaways:

[:01] About the RIMS Membership.

[:15] Reminder to register early for the RIMS ERM Conference 2022!

[:30] About RIMScast.

[:42] About today’s episode with Suzanne Christensen.

[1:01] All about the upcoming RIMS ERM Conference 2022 and how to take advantage of an exclusive registration discount.

[1:47] Upcoming RIMS webinars, workshops, events, and more!

[2:20] More about today’s episode’s guest Suzanne Christensen.

[3:07] Justin welcomes Suzanne to RIMScast!

[3:21] Suzanne shares about her risk career and her current role as the SVP, Head of Enterprise Risk Management at Franklin Templeton.

[5:32] How risk management in finance is different than other sectors.

[6:55] Suzanne’s stance on why firms should only have one ERM framework.

[7:22] The ERM framework Suzanne has commonly used at the companies she has/is working for.

[7:51] What Suzanne loves about her job as SVP, Head of Enterprise Risk Management.

[9:37] How Suzanne feels about ERM and ESG becoming more mainstream.

[11:18] RIMS plug time! All about upcoming awards and nominations, virtual workshops, and more!

[12:54] What inspired Suzanne to co-write the RIMS Professional Report, “Navigating the Complexities of Emerging Risks”?

[17:00] How this professional report shines a light on the known unknowns and the unknown unknowns.

[19:00] Why is identifying emerging risks valuable?

[19:41] Justin and Suzanne highlight some key emerging risks from her professional report, “Navigating the Complexities of Emerging Risks.”

[22:33] Suzanne gives a preview of her Nov. 11th session at the upcoming 2022 RIMS ERM Conference titled, “Delivering Risk Information (And Metrics) That Matter Board Level Reporting.”

[25:30] What Suzanne is excited about at the RIMS ERM Conference 2022.

[26:08] Justin thanks Suzanne for joining the RIMScast and shares some of the links to check in today’s show notes!


Mentioned in this Episode:

RIMS ERM Conference 2022 — November 10‒11, 2022 | Indianapolis, IN — Agenda Now Live! (Special registration discount for RIMScast listeners! Enter Code: RIMSCAST2022 on the “Payment” page — Note: Only for new registrations.)

The RIMS Strategic & Enterprise Risk Center

RIMS Risk Maturity Model

RIMS Professional Report: “Navigating the Complexities of Emerging Risks”

RIMS Events, Education, and Services:

RIMS Events App Apple | Google Play


RIMS Buyers Guide

Contribute to RIMS Risk Management magazine

Dan Kugler Risk Manager on Campus Grant

Sponsor RIMScast: Contact or for more information.

Upcoming Webinars:

"The Great Retaliation: Why Risk Managers Should Heed New Trends in Workforce Sentiment" | Sponsored by Constitution State Services | Nov. 15, 2022

“Protect Against Machinery Breakdown and Supply Chain Delays” | Sponsored by TÜV SÜD GRC | Dec. 8, 2022

Virtual Workshops:

“Managing Worker Compensation, Employer’s Liability and Employment Practices in the US” — Nov. 15‒16 | 12:00 pm‒7:30 pm EST | Registration closes Nov. 14 — Enroll Today! 

“Leveraging Data and Analytics for Continuous Risk Management” | Dec 1 | 10:00 am‒
2:00 pm ET | Registration Closes November 30 — Save 30% on this workshop! Use discount code: DATA2022

“Applying and Integrating ERM” — Dec 6‒7 | 9:00 am‒3:00 pm EST | Registration Closes Dec 5th — Register Now!

“Contractual Risk Transfer” — Dec 7‒8 | 9:30 am‒3:30 pm EST | Registration Closes Dec 6th — Register Now!

See the full calendar of RIMS Virtual Workshops

Related RIMScast Episodes:

“Strategizing with Mark A. Pfister, RIMS ERM Conference Keynote” (2022)

“Navigating the Hazards of ESG-Linked ERM Risk with Nir Kossovsky and Carnell Jones” (2022)

“The Power of Storytelling in ERM with Dr. Karen Hardy” (2022)

“ERM, ESG, and More Acronyms with Jana Utter”

“ERM at the Veterans Benefits Administration with Charles Tapp”

“ERM and Employment Trends with Terry Lampropoulos”

“Rethinking the Impact of Disruption on ERM Tools and Processes with Ward Ching and Dr. Paul Walker”

“Responsible Raw Materials, Mining, and ESG with Sarah Gordon of Satarla”

“Path to the Boardroom: Resolver CEO Will Anderson’s Journey”

“ESG and the Board with Luke Jacobs of Encamp”

Sponsored RIMScast Episodes:

“Zurich’s 2023 Construction Sustainability Outlook” (New)

“Aon’s 2022 Atlantic Hurricane Season Overview”

“ESG Through the Risk Lens” | Sponsored by Riskonnect

“A Look at the Cyber Insurance Market” | Sponsored by AXA XL

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“RIMScast: Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS-CRMP Chairman Ward Ching!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom


Want to Learn More?

Keep up with the podcast on and listen on iTunes.

Have a question or suggestion? Email:


Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.


Follow up with Our Guest:

Suzanne Christensen’s LinkedIn

Franklin Templeton


Tweetables (For Social Media Use):


“It’s important to volunteer because you’ll get new experiences.” — Suzanne Christensen


“I think if you’re curious and you like to learn, [ERM is] a great place to be.” — Suzanne Christensen


“Firms should have a single [ERM] framework. And the reason that’s important is really [because] you need a single language; you need a single way to get everybody — particularly at the enterprise level – [on the same page].” — Suzanne Christensen


“‘Risk’ is not in the current or the past tense; it’s in the future. A risk is [in the] future.” — Suzanne Christensen