May 26, 2020
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.
Joining RIMScast today is Robert Zhang, Risk Management and Compliance Director for IKEA China. He is joining Justin today to discuss his experience with COVID-19 in Xuhui District, Shanghai, China; how IKEA entered the recovery phase; and how his personal experience of this pandemic has changed his risk management philosophy.
[:00] About the RIMS Membership.
[:50] About today’s episode and guest, Jasmine DeSilva.
[:58] About upcoming RIMS webinars!
[1:42] About the RIMS Coronavirus Information Center.
[1:54] More about today’s guest, Robert Zhang.
[2:12] Justin welcomes Robert to RIMScast!
[2:53] Robert shares what his personal experience has been like in Shanghai, China.
[4:15] What has Robert’s experience been like as a Risk Manager for IKEA? And how has his role and responsibilities changed in the last several months due to the coronavirus?
[6:31] Robert speaks about the mindset he adopted when the coronavirus hit to support the company and employees.
[7:44] Did Robert find himself working with people in his organization that he hadn’t typically worked with before the pandemic?
[9:15] Are the measures they’re currently taking to protect their employees already a part of their continuity plan, or, are they things that Robert wished they had had the foresight for, prior to the pandemic?
[11:22] Would Robert say that IKEA is now in a recovery phase?
[12:35] How many employees does IKEA have in each of their locations?
[13:15] Does Robert feel like what he’s experienced will be integrated into the ERM for IKEA in China and possibly globally?
[16:13] Does Robert feel that his own personal risk philosophy has changed as a result of COVID-19? And if so, how?
[20:49] Robert reflects on SARS and his career during the time.
[22:05] Justin thanks Robert Zhang for joining RIMScast and highlights some of the important links to check out in today’s show notes.
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