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Jul 13, 2021

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.


There is a lot of activity coming from the risk management community in Canada. The RIMS Canada Council recently released a statement in support of the Insurance Bureau of Canada’s call for advancing risk management knowledge and practices.


Joining Justin today are Steve Pottle and Jacqueline Toering to discuss risk management development in Canada, its broader impact, and updates from the RIMS Canada Council. They also discuss the RIMS Canada Conference 2021 which will be held virtually on October 5th and 6th!


Steve Pottle is the RIMS VP and Director of Risk Management Services at Thompson Rivers University and Jacqueline Toering is a RIMS Canada Council Executive Member, Chair of the RCC Sub Committee and National Conference Committee, and the Director of Risk and Safety at the University of the Fraser Valley.


Don’t miss out on today’s fascinating discussion!


Key Takeaways:

[:01] About RIMS’s Global Membership.

[:12] About the RIMS buyer’s guide.

[:47] About today’s episode.

[1:03] Would you like to speak at the RIMS Canada Conference? Submit your session proposal by July 23rd!

[1:27] Upcoming RIMS Virtual Workshops and Webinars.

[3:02] More about today’s episode with Steve Pottle and Jacqueline Toering.

[3:50] Justin welcomes Steve and Jacqueline to RIMScast!

[4:00] About the RIMS Canada Council.

[5:27] How long has Jacqueline been a part of the RIMS Canada Council?

[5:52] What Jacqueline’s experience has been like in the pre-production of the 2021 RIMS Canada Conference.

[7:05] Where to learn more about the RIMS Canada Conference 2021.

[7:16] What is the Insurance Bureau of Canada (IBC) and its National Commercial Insurance Task Force?

[10:11] Why having a shared vision with the IBC is critical for RIMS, RIMS Canada, and global members.

[11:32] Steve shares how the IBC has hired a risk manager to help support their partners.

[13:30] About upcoming RIMS Workshops, programs, and volunteer opportunities!

[15:16] About the early bird rates for the RIMS Canada Conference and where to register!

[15:50] Jacqueline shares what drives her forward in her mission of advancing the risk profession.

[16:40] Jacqueline speaks about how her risk career has been fulfilling.

[16:58] Will Jacqueline be presenting at RIMS Canada Conference 2021?

[17:11] Justin shares his gratitude for Steve.

[17:52] Steve shares what drives him forward in wanting to continue to work in risk.

[20:25] Jacqueline shares her point of view on how live conferences (both virtual or in-person) are a great place to make connections.

[20:51] What Steve learned from RIMS Live 2021.

[21:42] Jacqueline shares why she sees virtual conferences as being particularly valuable.

[21:57] What Jacqueline learned about herself due to the COVID-19 pandemic.

[22:24] What COVID-19 taught Steve.

[23:44] Justin thanks Steve Pottle and Jacqueline Toering for joining RIMScast once again and shares some of the links to look out for in this episode’s show notes.


Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS Canada Conference 2021: Register for early bird rates!

News Release: “RIMS Canada Council Backs Insurance Bureau of Canada's Call for Advancing Risk Management Knowledge and Practices”

RIMS ERM Conference 2021 will be held Nov. 11th & 12th in NYC — Submit a session by July 23rd

RIMS Buyers Guide

Upcoming Webinars:

July 15, 2021 | “10 Essential Steps to Streamline Vendor Risk Assessments” | Sponsored by OneTrust

July 26, 2021 | “RIMS and the RIMS Rocky Mountain Chapter Present: ‘A Discussion of Lloyd’s of London’s ESG Report 2020’” — Open Exclusively to RIMS Members!

July 29, 2021 | “How Better Data Is Transforming Risk Management & The Commercial Property Insurance Industry” | Sponsored by Archipelago

Virtual Workshops:

RIMS-CRMP Exam Prep Virtual Workshops (July & August 2021) — Gain an edge with the RIMS-CRMP; the only internationally accredited risk management certification!

RIMS Virtual Workshops: Claims Management — Register now for July 15‒16th, Aug. 23‒24th, or Nov. 8‒9th

RIMS Risk Appetite Management Virtual Workshop — July 21‒22nd

Save 15% off July and August Workshops! Use discount code LEARNRISK15 — Offer ends July 9th, 2021 (See the offer details below!)

Registration for the VIRTUAL Spencer & Gallagher Golf Tournament is now open! Visit for more information and to register through August 15th, 2021 (You choose the golf course and team all while continuing to support the Spencer Educational Foundation!)

Spencer’s Risk Manager on Campus Program — Volunteer Today!

Previous RIMScast Episodes:

“City-Wide Risk Success with Betty Clarke, ORIMS Donald M. Stuart Award Winner (2020)”

“Live On-Site at the RIMS Canada Conference 2019!”

“The State of Risk Management in Canada with Christine Maligec and Nicole Cebuliak”

“Key Takeaways from RIMS NeXt Gen Forum 2019” (featuring Steve Pottle)

Download any episode of RIMScast.

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — In-depth interviews with Steve Pottle, Carol Fox, Robert Cartwright, Jr., Val Fox, and Nowell Seaman!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring today’s guest, Steve Pottle!

Spencer Educational Foundation


Want to Learn More?

Keep up with the podcast on and listen on iTunes.

Have a question or suggestion? Email:


Join the Conversation!

Follow @RIMSorg on Facebook and Twitter, and LinkedIn.


Follow up with Our Guests:

Steve Pottle’s LinkedIn

Jacqueline Toering’s LinkedIn


Tweetables (For Social Media Use):


“The RCC recognizes that the Insurance Bureau of Canada is an important partner for [RIMS] to always liaise with.” — Steve Pottle


“I don’t think there’s another profession [like risk] where you are always challenged to do your best and do your best for others.” — Steve Pottle


“If there’s anything that COVID-19 has taught me, it’s the fact that it’s important to work through your problems with others — be it personal or professional.” — Steve Pottle


“If there’s anything that COVID-19 did [teach] me, it’s that I always need to be resilient in my thoughts and appreciate the fact that not everyone’s going to think the same way I think.” — Steve Pottle


“The RIMS Canada Conference [is] the second largest risk management conference in North America. It’s an amazing, in-person, live event. … And this year, we’re going virtual.” — Jacqueline Toering


“[RIMS is] about community, connection, and content. RIMS for me is the Canadian community. … Making those connections really is what brings me value out of RIMS.” — Jacqueline Toering


“[My RIMS career] has only [been] made more fulfilling by my membership and the camaraderie that I find in RIMS, the RCC, and the local chapters.” — Jacqueline Toering