Jan 31, 2023
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.
In this important episode of RIMScast, Justin is joined by Paul Marshall of McGowan Program Administrators to discuss active shooter preparedness and insurance.
Workplace violence is a risk – especially in places where money is exchanged and other public-facing industries such as service and care, and hospitality and travel. In the last few years with more workplaces going hybrid, crisis risks have evolved and it is even more critical that risk professionals understand how to adapt to these changes and put the correct safeguards in place to better protect both their employees and patrons.
As the Managing Director of McGowan Program’s Active Shooter/Workplace Violence/Terrorism product line for the last 7 years, Paul Marshall shares his insights on what businesses need to ask themselves following a mass shooting, how to assess and reevaluate your active shooter preparedness plan, and what we all can generally learn regarding previous active shooting incidents. Paul also lends advice regarding what can be done from an insurance perspective, how public transportation factors into emergency preparedness, and what risk professionals can do to help combat the threat of workplace violence.
Key Takeaways:
[:01] About the RIMS Membership.
[:14] Registration for RISKWORLD 2023 is now open!
[:34] About RIMScast.
[:44] About today’s episode.
[:53] All about upcoming RIMS webinars, workshops, events, and more!
[2:00] Paul Marshall
[3:00] Justin welcomes Paul to the podcast!
[3:25] Paul shares about his career thus far, his role at McGowan Program Administrators, and how it relates to risk management.
[4:55] Following a mass shooting, what questions should stores/clubs/offices ask themselves before reopening?
[10:33] Why are restaurants unique regarding active shooter preparedness? What needs to be done differently?
[14:17] Can we learn anything from previous active shooting incidents?
[19:44] RIMS plug time! All about RISKWORLD 2023 and RIMS virtual workshops.
[20:52] Chris Hansen joins the podcast to share about his upcoming 2-day virtual workshop, “Managing Worker Compensation, Employer's Liability and Employment Practices in the US.” Find the link to the workshop below in the show notes.
[24:24] How is the insurance industry addressing these unfortunate events?
[29:52] With many organizations still being hybrid, how have mass notification messaging systems evolved in the last couple of years?
[32:56] When you have public transportation close to your place of business, how does that factor into emergency preparedness?
[34:08] What Paul would like to see the risk profession do to help combat the threat of workplace violence.
[36:22] Justin thanks Paul Marshall for joining the podcast and shares some links to take a look at in today’s show notes.
Mentioned in this Episode:
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Related RIMS Coverage:
RIMS Report: Active Shooter Preparedness For Your Organization
Active Shooter Preparations Lagging, Study Finds
Q&A: School Shooter Preparedness
Rethinking School Shooter Response and Prevention
Insurance Considerations for Shooting Incidents
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“Terrorism and Violence Risks with Dr. Marc H. Siegel Part 2”
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Follow up with Our Guest:
Tweetables (For Social Media Use):
“We started this particular coverage line [Active Shooter/Workplace Violence/Terrorism] in 2016 … in direct response to some of the shootings at that time, the lack of response from the existing coverages, and the desire to have more of a response-type coverage similar to what we saw in the cyber community about 10-15 years ago when cyber just started.” — Paul Marshall
“We’ve had a very successful launch of this new product line [for Active Shooter/Workplace Violence/Terrorism]. Lots of great support around the country. My main job is to underwrite and work with our insurers from submissions all the way to claims.” — Paul Marshall
“It’s extremely difficult to add the necessary security … in these organizations that specialize in having a friendly atmosphere – coffee shops, restaurants, [etc]. Most of the time, they can’t have someone in the front of the building wanding you before you go in as opposed to airports, sporting events, [etc]. ” — Paul Marshall