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May 26, 2020

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.


Joining RIMScast today is Robert Zhang, Risk Management and Compliance Director for IKEA China. He is joining Justin today to discuss his experience with COVID-19 in Xuhui District, Shanghai, China; how IKEA entered the recovery phase; and how his personal experience of this pandemic has changed his risk management philosophy.


Key Takeaways:

[:00] About the RIMS Membership.

[:50] About today’s episode and guest, Jasmine DeSilva.

[:58] About upcoming RIMS webinars!

[1:42] About the RIMS Coronavirus Information Center.

[1:54] More about today’s guest, Robert Zhang.

[2:12] Justin welcomes Robert to RIMScast!

[2:53] Robert shares what his personal experience has been like in Shanghai, China.

[4:15] What has Robert’s experience been like as a Risk Manager for IKEA? And how has his role and responsibilities changed in the last several months due to the coronavirus?

[6:31] Robert speaks about the mindset he adopted when the coronavirus hit to support the company and employees.

[7:44] Did Robert find himself working with people in his organization that he hadn’t typically worked with before the pandemic?

[9:15] Are the measures they’re currently taking to protect their employees already a part of their continuity plan, or, are they things that Robert wished they had had the foresight for, prior to the pandemic?

[11:22] Would Robert say that IKEA is now in a recovery phase?

[12:35] How many employees does IKEA have in each of their locations?

[13:15] Does Robert feel like what he’s experienced will be integrated into the ERM for IKEA in China and possibly globally?

[16:13] Does Robert feel that his own personal risk philosophy has changed as a result of COVID-19? And if so, how?

[20:49] Robert reflects on SARS and his career during the time.

[22:05] Justin thanks Robert Zhang for joining RIMScast and highlights some of the important links to check out in today’s show notes.


Mentioned in this Episode:

RIMS Webinar — May 28th: “Hidden Dangers of The Insider Threat | Sponsored by 1st Watch Global”

RIMS Webinar — June 1st: “Sponsored by McKool Smith: Seeking Insurance Coverage for Coronavirus-related Losses”

RIMS-Bermuda 2020 Webinar Series (June 3rd - July 1st) Register Today

Upcoming RIMS Webinars

RIMS Advisory Services — Ask a Peer

RIMS Coronavirus Information Center

RIMS Advocacy: Coronavirus Advocacy Information

RM Magazine

Risk Management Monitor

RIMS-Certified Risk Management Professional (RIMS-CRMP)

New Feature: RIMS-CRMP Stories

RIMS Membership — Discover why 10,000 of your peers from more than 60 countries are a part of the RIMS community!

Download any episode of RIMScast.

RIMScast Ep. 84: “Dreams of Bermuda, Webinars, and Captives with Jasmine DeSilva”


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Follow up with Our Guest:

Robert Zhang’s LinkedIn