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May 3, 2022

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.


Joining Justin Smulison today to discuss workplace violence, public safety, and active shooter preparedness, is guest expert, Lauris Freidenfelds! Lauris Freidenfelds is the Vice President of Security Risk Consulting for Telgian Engineering & Consulting, responsible for the project management of complex projects, focusing on security and emergency management. His 40+ years of experience include extensive knowledge of operational security, technology, and emergency management programs.


In this episode, Lauris lends his knowledge and insights into what risk management professionals need to know about public violence and how it can impact their organization’s emergency preparedness programs. He shares examples of good practices regarding security plans and emergency preparedness, advice for risk managers, and key takeaways as we fast approach the middle of 2022.


Key Takeaways:

[:01] About the RIMS Membership.

[:15] About RIMScast.

[:27] About today’s episode with Lauris Freidenfelds!

[:35] Upcoming RIMS webinars and workshops.

[1:36] More about today’s episode.

[2:20] Justin welcomes Lauris Freidenfelds to RIMScast.

[2:26] A brief history of Lauris’ career in risk management and consulting.

[3:28] Recently, there was a high-profile incident where smoke grenades were set off in a crowded subway car. With people coming back to work and using public transportation, what does Lauris think that organizations and risk professionals should take away from an incident like this?

[5:20] When workplace violence occurs, is it a time for organizations and risk professionals to do some refresher exercises from prior training, or, is time to update?

[6:38] When you have public transportation close to your office or place of business, does that factor into emergency preparedness?

[7:52] The origin story of “Run, Hide, Fight.”

[8:23] Are you required to work with a risk manager to develop a workplace violence preparedness plan?

[9:56] RIMS plug time! About the RIMS Buyers Guide and the RIMS App!

[12:18] Lauris discusses security plans, how technology evolved, and what is commonly missing from technology assessments.

[15:17] How would we plan for a scenario where the shooter or attacker blends in with the crowd? (For example, what happened in the Parkland shooting in Florida.)

[16:52] Does Lauris feel that there is more of a spotlight on risk professionals as we approach the middle of 2022 now that businesses are reopening?

[18:22] What Lauris wishes every risk management professional knew.

[19:30] Lauris highlights an industry that he believes is doing a great job training its employees with regard to safety/security preparedness.

[20:52] Lauris’ parting words of wisdom to the global risk management community.

[21:35] Justin thanks Lauris Freidenfelds for joining the podcast and shares some of the links to check in today’s show notes.


Mentioned in this Episode:

RIMS Events, Education, and Services:


RIMS Advocacy

RIMS Buyers Guide

RISKWORLD registrants can still access educational sessions on-demand through the RISKWORLD app and through desktop here.

Sponsor RIMScast: Contact or for more information.

Virtual Workshops:

“Managing Cognitive Bias Risk — Recognition & Avoidance Essentials” — May 9‒10th

“Contractual Risk Transfer Canada” — May 18‒19th

“Fundamentals of Risk Management” — May 24‒25th


May 5, 2022 | “Have You Unbundled Yet? How to Improve Your Supply Chain and Property Casualty Profile” | Sponsored by TÜV SÜD

May 10, 2022 | “Administrator to Advisor: How to Build a Risk Function that Generates Broad Value” | Sponsored by Riskonnect

Sponsored RIMScast Episodes:

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients”

| Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

NEW RIMSCAST VIDEO: “Climate Change and Insurance: A Fireside Chat with Dev Bhutani and Deepak Madan” | Sponsored by Prudent Insurance Brokers Ltd.

Related RIMScast Episodes:

“Occupational Safety Risks in 2022 with Dave Ferro”

“E-Commerce’s Impact on Fire Safety in Supply Chains with Leonard Ramo”

“Terrorism and Violence Risks with Dr. Marc H. Siegel Part 1”

“Terrorism and Violence Risks with Dr. Marc H. Siegel Part 2”

“Active Threat Safety and Preparedness with Steve Smith and Dustin Miller of Guardian Defense”

“California Wildfires: Risks, Preparedness, Business Continuity, and the Impact on Insurance Markets”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring RIMS Treasurer Jennifer Santiago!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom


Want to Learn More?

Keep up with the podcast on and listen on iTunes.

Have a question or suggestion? Email:


Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.


Follow up with Our Guests:

Lauris Freidenfelds’ LinkedIn


Tweetables (For Social Media Use):


“I appreciate the fact that [risk managers] are becoming more proactive and understand that we can protect against everything.” — Lauris Freidenfelds


“Healthcare focuses on training staff and is willing to take the time to … do that. Too often, I think people look at the security training … as non-productive time … [but] healthcare understands that this is continual education … [and] does it better.”  — Lauris Freidenfelds


“Look at [safety prepardness] as a team approach. Look to your resources, security, legal — everybody — and bring it to the table of leadership as a team, as opposed to [individually]. I think that’s the most effective way to do it.” — Lauris Freidenfelds