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Sep 21, 2021

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.


In looking forward to National Cyber Security Awareness Month in October, Justin has invited on a special guest, Craig Gillespie, to discuss the state of the hybrid and remote workforce!


Craig Gillespie is the Vice President of MRI Software’s Occupier Division. He advises Fortune 500 companies on best practices for rolling out technologies like space planning and room/desk booking (both of which most commonly integrate into HRIS systems and collect data through WiFi or sensors.)

Together, Justin and Craig discuss what risk professionals should consider as they assess or reassess their floorplans, how data privacy can influence decision-making against the backdrop of COVID-19, and what risk professionals should know when it comes to privacy standards.


Key Takeaways:

[:01] About RIMS’ Global Membership.

[:25] About today’s episode with Craig Gillespie.

[:33] Last call to register for the upcoming RIMS ERM Conference!

[:48] Upcoming RIMS current virtual offerings.

[1:59] More about today’s episode with Craig Gillespie.

[2:25] Justin welcomes Craig Gillespie to RIMScast!

[2:31] Craig provides some background on the intersection of the workplace and workforce technologies, why these integrations are necessary for companies that want to adopt the hybrid work model, and the role that data collection plays in these technologies.

[5:59] Craig elaborates on how data collection and privacy have become a top concern and a huge priority for a lot of companies against the backdrop of COVID-19.

[7:02] What risk professionals should be looking to collect or use in addition to privacy standards.

[8:22] The penalties for non-compliance from a legal perspective.

[9:29] Currently, people seem to be more concerned about health and safety than privacy. Does Craig believe that this will change in the upcoming months?

[10:55] About the RIMS Mobile App, the RIMS Buyers Guide, and Spencer’s Risk Management on Campus Program.

[12:40] Do multinational companies face additional risks? If so, what are they and how should companies navigate these risks?

[15:05] Craig shares about the types of features that his clients are seeking currently, and the advice he shares with them with regards to risk avoidance.

[18:54] Craig’s experiences with risk professionals in this area in the last year.

[20:54] The opportunities that are available for risk professionals to be their organization’s ambassadors to employees.

[22:27] Justin thanks Craig Gillespie for joining RIMScast and shares some of the links to look out for in this episode’s show notes!


Mentioned in this Episode:

RIMS Events, Education, and Services:

RIMS Canada Conference 2021: Register now!

RIMS ERM Conference 2021 will be held Nov. 11th & 12th in NYC


RIMS Buyers Guide

Upcoming Webinars:

September 21, 2021 | “10 Essential Steps to Rethinking Risk Assessment” | Sponsored by OneTrust GRC

September 23, 2021 | “Alternative Risk Transfer: How Bermuda’s Regulation Keeps Pace with the Developing Risk Landscape” | Sponsored by BDA

September 30, 2021 | “Prepare to Plug into a High-Powered Opportunity” | Sponsored by Travelers

Sponsored RIMScast Episodes:

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

Virtual Workshops:

RIMS-CRMP Exam Prep Virtual Workshops (October 2021) — Gain an edge with the RIMS-CRMP; the only internationally accredited risk management certification!

RIMS Virtual Workshops: Claims Management — Register now for Nov. 8‒9th

Spencer’s Risk Manager on Campus Program — Volunteer Today!

Related RIMScast Episodes:

“Mental Health in the Workplace with Darcy Gruttadaro”

“SRM as a Design Tool for Smart Buildings with Val Loh”

“Future Workers Comp Scenarios with Dr. Richard A. Victor”

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Coronavirus Information Center

RIMS Risk Leaders Series — New interview with RIMS 2021 Risk Manager of the Year, Michael Harrington!

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring Steve Pottle!

Spencer Educational Foundation

RIMS Advocacy


Want to Learn More?

Keep up with the podcast on and listen on iTunes.

Have a question or suggestion? Email:


Join the Conversation!

Follow @RIMSorg on Facebook and Twitter, and LinkedIn.


Follow up with Our Guest:

Craig Gillespie’s LinkedIn


Tweetables (For Social Media Use):


“Sadly, I think the Delta variant is just one in the continuum of the kind of disruptions we’re going to see for the foreseeable future. I think the health and safety concerns will be paramount for the individuals over the privacy concerns.” — Craig Gillespie


“This pandemic is not just in any one country; this is a global situation that we’re all dealing with.” — Craig Gillespie


“We do see risk managers getting very heavily involved to understand what is going to be done with their data.” — Craig Gillespie


“I think the risk professionals are prevalent in all these evaluations much more … than they were 5—10 years ago.” — Craig Gillespie