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Dec 20, 2022

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.


Everyone’s security is at risk when they travel — even when it’s for business. Today’s guest, Kelly Johnstone, has decades of risk experience, stemming from several years as a Federal Agent as well as the Chief Security Officer for a major global company. Now, with International SOS, Kelly helps keep business leaders safe when traveling to high-risk areas.


In this episode, Kelly discusses security measures organizations can take to protect employees and how they can be embedded into their ERM programs.


Key Takeaways:

[:01] About the RIMS Membership.

[:14] Registration for RISKWORLD 2023 is now open!

[:33] About RIMScast.

[:46] About today’s episode.

[:58] All about upcoming RIMS webinars, workshops, events, and more!

[2:00] More about today’s episode with Kelly Johnstone.

[2:33] Justin welcomes Kelly to the podcast!

[2:48] Kelly shares about her career background and current role as a Risk Advisor at International SOS.

[5:10] Kelly elaborates on what it takes to institute a risk management framework regarding travel today.

[11:08] Is there a level of protection for the officers, decision-makers, and business leaders at International SOS as they travel?

[15:04] RIMS Plug time! All about upcoming workshops and webinars.

[15:50] Elise Farnham joins RIMScast to discuss her two upcoming RIMS virtual workshops!

[18:58] Be sure to check out the 2022 year-end issue of the Risk Management Magazine!

[19:46] How challenging is it to get buy-in from multiple departments regarding security risk?

[22:16] How Kelly is able to tie security risk to revenue generation or retention.

[23:55] How the practice of ERM could evolve to adapt to our current (COVID-19) climate.

[25:37] What are we overlooking in terms of risk? Where does ERM need to shift?

[28:00] Kelly discusses talent supply risks and shares her insights.

[29:22] What happens when there has to be an extraction? Kelly shares her advice.

[32:40] Kelly’s experience coming up in the field of security as a woman and her advice to other women considering a career in security.

[38:16] How did Kelly find her mentors?

[39:45] Has Kelly always been a natural speaker? How did she become a better speaker?

[40:48] Justin thanks Kelly for joining the podcast and shares some links to check in today’s show notes.


Mentioned in this Episode:

RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Public registration is now open!

RIMS Virtual Workshops in 2023 — a Brief Dialogue with Instructor Elise Farnham

RIMS Events, Education, and Services:

RIMS Risk Maturity Model

RIMS Events App Apple | Google Play


RIMS Buyers Guide

Contribute to RIMS Risk Management magazine

Dan Kugler Risk Manager on Campus Grant

Sponsor RIMScast: Contact or for more information.

Related RIMScast Episodes:

“Checking In: Hotel Risk Management with AHLA President & CEO Chip Rogers”

“Travel Risk Management for the 2022 Holidays with Dr. Adrian Hyzler”

“Fleet Safety 2022 with Nets Executive Director Susan Gillies-Hipp”

Upcoming Webinars:

RIMS External Affairs Presents: “How Cyber Insurance is Shaping the Insurance Industry” | Jan. 5, 2023

“Recertification: Keep Your RIMS-CRMP Active” | Complimentary to All | Jan. 9, 2023

“What to Expect from Cyber Insurance in 2023 and Beyond” | Sponsored by Telos | Jan. 24, 2023

Virtual Workshops:

Applying and Integrating ERM | January 10‒11 | 10:00 am‒4:00 pm ET

Registration closes Jan. 9

Captives as an Alternate Risk Financing Technique | January 18‒19 | 10:00 am‒5:00 pm ET Registration closes Jan. 17

Fundamentals of Insurance | January 25‒26, 2023 | 9:00 am‒4:30 pm ET

Registration closes Jan. 24

See the full calendar of RIMS Virtual Workshops

Sponsored RIMScast Episodes:

“Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. (NEW!)

“Zurich’s Construction Sustainability Outlook for 2023”

“Aon’s 2022 Atlantic Hurricane Season Overview”

“ESG Through the Risk Lens” | Sponsored by Riskonnect

“A Look at the Cyber Insurance Market” | Sponsored by AXA XL

“How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD

“Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL

Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire

“ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd.

“Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett

“Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency

“SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd.

“RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL

“RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett

“RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon

“RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST

“RIMScast: Aon’s 2021 Retail Industry Overview” | Sponsored by Aon

“RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group

“The Golden Era of Insurance” | Sponsored by The Hartford

“Insurance Investigation Trends Happening Now” | Sponsored by Travelers

“What Could a CRO Do for Your Business?” | Sponsored by Riskonnect

“Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL

“Property Valuation Deep Dive” | Sponsored by TÜV SÜD

“Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers

RIMS Publications, Content, and Links:

RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community!

RIMS Virtual Workshops

Upcoming RIMS — Virtual WorkshopsIMS Webinars

On-Demand Webinars

RIMS Advisory Services — Ask a Peer

Risk Management Magazine

Risk Management Monitor

RIMS Risk Leaders Series

RIMS-Certified Risk Management Professional (RIMS-CRMP)

RIMS-CRMP Stories — New interview featuring Merline Barrington of the Port Authority of NY & NJ!

Spencer Educational Foundation

RIMS DEI Council

RIMS Path to the Boardroom


Want to Learn More?

Keep up with the podcast on and listen on iTunes.

Have a question or suggestion? Email:


Join the Conversation!

Follow @RIMSorg on Facebook, Twitter, and LinkedIn.


Follow up with Our Guest:

Kelly Johnstone’s LinkedIn

Elise Farnham’s Profile


Tweetables (For Social Media Use):


“Risk has become … something that everybody understands. Before, it was this fuzzy thing, ‘Security just got in the way,’ ‘Oh, here she comes again.’ I think you have to learn how to talk to people about security so that … it’s business-enabling.” — Kelly Johnstone


“If you really think about it … almost everything comes back to a financial impact. So, if you’re not thinking about that as important as everything else you’re talking about [when it comes to] risk … you’re missing the boat.” — Kelly Johnstone


“If you’re a business to make money, [financial risk is] what you need to be looking at as you talk about [all] risks.” — Kelly Johnstone


“Companies that start thinking differently are going to be ready for the next threat and I think that’s where ERM needs to shift.” — Kelly Johnstone


"[At] the Chief Security Officer level, it’s about 90% white men over 60. … We need more women. We need more people of color — we need more everything. Because this is a field where you need to be a critical thinker and your background [plays a part in that].” — Kelly Johnstone